Refund & Returns Policy
Thank you for shopping at Uchoice Parts.
This Refund & Returns Policy explains your rights and our procedures.
1. Returns
We accept returns under the following conditions:
Return request must be submitted within 7 days of delivery
Items must be unused, uninstalled, and in original packaging
Proof of purchase is required
Custom-made or special-order items are non-returnable unless defective.
2. Refunds
Once we receive and inspect the returned item:
Approved refunds will be processed within 5–10 business days
Refunds will be issued to the original payment method
Shipping fees are non-refundable unless the return is due to our error.
3. Damaged or Defective Items
If you receive a damaged or defective product:
Contact us within 48 hours of delivery
Provide photos or videos showing the issue
We will arrange a replacement or refund after verification.
4. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service
5. Order Cancellations
Orders can be canceled before shipment
Once shipped, orders cannot be canceled and must follow the return process
6. Contact Us
For return or refund requests, please contact:
Email: sqg0072007@gmail.com
Website: https://uchoiceparts.com/
